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Terms and Conditions

These are the conditions of booking from the www.tours4u.travel web page. Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which bookings are accepted by tours4u.travel and you agree to be legally bound by these terms, which shall take effect immediately. The tours4u.travel may change on-line these Terms & Conditions at any time.

Terms and Conditions

Prices are based on known costs during the period of publishing the products and are subject to change without notice. Prices listed on tours4u.travel site are per person unless otherwise specified. All mentioned prices include local taxation and have no hidden costs.

Prices do not include: (Unless stated) Gratuities to guide, driver, personal items, lunches and drinks. Gratuities are at your discretion and are really appreciated if given.

Payment: tours4u.travel accept VISA, MASTERCARD, PAYPAL and there is no extra fee for processing credit card payments. Full payment by credit card or PAYPAL is required to make a reservation. Payment will be listed as tours4u.travel on the credit card statement. No refunds are available once a tour or service has commenced.

Voucher / Ticket: You will receive a personalized tours4u.travel Voucher for each tour. Please ensure you are able to present the ticket/voucher on the service day. It is vital for operational reasons. Be sure you have either a printed version or you are able to present it using the screen of your smart phone/tablet.

Drivers: For operational reasons, you will be dropped back at convenient stops, depending on the traffic conditions. Our drivers will do their best to drop-off at your hotel or as near as possible unless stated otherwise. Our guide will be happy to assist and advise you.

Smoking:Smoking is not permitted, but all the tours make frequent stops.

Food and Drink: In the interest of the safety and comfort of all passengers, we ask you not to bring hot food or drinks onto the coach.

Clothing: Entrance to churches and monasteries visited in our tours is not allowed to gentlemen and ladies with no proper outfit.

Children age 3-12 years (unless different age stated for specific tours): : Children under seventeen must be accompanied by an adult. Infants 0,1-2,99 years old are free of charge, seating on the loop of their parent.

Seniors: Age 65 years and over. Passport should be shown on the day of travel. Depending on local regulations, some discount on entrance fees might apply.

Pick up points: We provide our pick-up points during the booking procedure.

1) Cancellations by customers:
• No cancellation fee applies up to 48hours cancellation prior to service day
• 50% cancellation fee applies for cancellation 48-12hours prior to service day
• No Refund for cancellation less than 12 hours to service day or Non Shows
The cancelation policy might vary for specific tours, depending on the suppliers or country regulations. In this case a detail remark will be mentioned at the description of this specific tour.

2) Cancellations by tours4u.travel or its suppliers:
We reserve the right to cancel any of the services, without any penalties beyond offering a full refund.

Gift Certificate: Gift certificate are non-cancellable and are non-refundable.

Lost property: Whilst every effort is made to return lost property, tours4u.travel cannot be held responsible for property left on the coach/boat. Property found must be collected from our local office or partner’s office, after communication with our customer service department.

Personal insurance: Is not included.

Luggage: For overnight Tours the allowance is one suitcase not exceeding 20kg (44lb) in weight, unless differently stated at the description of specific tours. A small amount of hand luggage is permissible. Luggage is carried at the passengers own risk and must be collected by the client.

Tour information: While touring, please note that seats are on a first come first serve basis. We may, at our discretion, require any person to withdraw from any tour if we deem their acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. We also reserve the right to alter at any time any price, place visited, itinerary or hotel owing to unforeseen circumstances. Every endeavor will be made to advise passengers in advance of any alterations which are deemed necessary. In the event of any passenger not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares. Should the passenger fail to arrive or arrive late at the starting point or during the tour, then no liability whatsoever can be entertained.

Special Offers: All offers displayed on the website can only be booked on-line.

What the prices include : This is specifically stated on each tour web page.

Passports & visas: A Passport valid for all countries to be visited must be carried and it is your responsibility to ascertain from your Travel Agent what visas are required.

Third Party Products: Tickets bought through third party suppliers may carry a different set of terms of conditions for which we are not responsible.

Liability: The 3rd party suppliers providing products or services on tours4u.travel website are independent contractors and not agents or employees of Cretan Holidays who is the owner of this website. Cretan Holidays is not liable for the acts, errors, omissions, representations, warranties, breaches, negligence or misconduct of any such supplier or for any personal injuries or expenses resulting therefrom or otherwise arising from your booking of a product or service. Cretan Holidays has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike or other causes beyond their direct control and it has no responsibility for any additional expense, omissions, delays or acts of any Government or authority. Unless Cretan Holidays is acting as supplier, providing products to the webpage tours4u.travel. In al other cases the liability and responsibility remains to the 3rd party suppliers.

Marketing & Promotion:
• Cretan Holidays reserves all rights of the web site www.tours4u.travel.
• Third party suppliers have granted the rights to Cretan Holidays to make use of the commercial content (photos, video, texts) for promotional purposes.
• Cretan Holidays does not assume any responsibility for the 3rd party content (photos, videos, texts). The responsibility of the content and information related to it remains to the 3rd party supplier.

Force Majeure: If Cretan Holidays, owner of the site tours4u.travel, and/or Cretan Holidays suppliers are prevented from performing any of their duties and obligations hereunder in timely manner by reason of any act of God, strike labor dispute, earthquake, fire, flood, public disaster, equipment, software or technical malfunctions or failures, power failures or interruptions, acts of terrorism, war, civil unrest or any other reason beyond their reasonable control, then they will be excused from performance of any such duty or obligation for the period during which such conditions exists.

General conditions: Each tour operates to sufficient demand. In the event of “Places of Interest” being closed, or road conditions prevent the tour being operated as advertised, every endeavor will be made to substitute an alternative, but the company reserves the right to cancel or alter arrangements.
No servant or supplier of ours can vary our conditions and any such purposed variation shall be of no effect, unless it has been signed by one of our directors. All matters concerning this booking shall be subject to Greek Law.

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